IT Support
Overview
Support
IT support should be easy to obtain and hassle free. Have you ever had a bad experience of long, on hold waits or re-occurring issues? Well you have come to the right place, we believe IT support should be unrestricted, with no per hour usage barriers or surprise bills at the end of the month.
Our pricing models give the ultimate flex to your business and our support enables you to call however much you need and when we aren't needed, we ensure that systems are properly maintained seamlessly in the background. We are always available to make any new changes to the system whenever required.
Pricing
Our Pricing is based on per user and not per device, ensuring all your devices are included no matter the quantity. There are two pricing tiers to choose from;
Remote IT Support - where physical site visits are charged at our standard rate, or
Onsite & Remote IT Support - where physical site visits are included up to 3.5 hours per week.
Packages
We would love to support your company's IT needs and can't wait to start, just think of us as part of your team. Take a look below to find a package that's right for your business.
IT Support
IT Support Prices
Ad-hoc
IT Support
-X-
This service has ended
- No Commitment
- Expert troubleshooting
- Phone/email service requests (Time slot only)
- 14-day invoice via Direct Debit
- Priority service level agreement
- Pro-active system monitoring
- Out of hours security patching
- Unlimited support covering all devices*
- 3.5 hours worth of weekly onsite presence
Remote
IT Support
£25
Per user per month
- Annual Commitment
- Expert troubleshooting
- Phone/email service requests
- 14-day invoice via Direct Debit (Credit limit of £3000)
- Priority service level agreement
- Pro-active system monitoring
- Out of hours security patching
- Unlimited support covering all devices*
- 3.5 hours worth of weekly onsite presence
Onsite & Remote
IT Support
£45
Per user per month
- Annual Commitment (20 Users +)
- Expert troubleshooting
- Phone/email service requests
- 14-day invoice via Direct Debit (Credit limit of £5000)
- Priority service level agreement
- Pro-active system monitoring
- Out of hours security patching
- Unlimited support covering all devices*
- 3.5 hours worth of weekly onsite presence
*Subject to our fair usage policy, agreed devices only. Servers not included and will be charged at £100 per server per month.
Need to speak to us?
Get in touch below, to speak to our friendly experienced engineers.
0161 518 0827Telephony & Mobiles
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